Refund policy

Return Policy

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.

To be eligible for a return, You'll need the receipt or proof of purchase. Please note that to be eligible for a return, you must be able to demonstrate consistent use of the product during this period. Returns requested without evidence of consistent use may not be accepted.

Please also note that customers are responsible for covering the cost of return shipping.

To start a return, you can contact us at wildblendteam@mail.com.  If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at wildblendteam@mail.com.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we've approved your return, please contact us at wildblendteam@mail.com.